I find where your business is losing money and time — and fix it in 90 days. No new hires required.
“If you increase the customer experience, you increase the revenue.”
That's the whole operating principle here. Better software, cleaner marketing spend, and connected workflows are never the goal on their own — they're what makes the customer's experience faster, smoother, and more consistent. That's the part that actually shows up as revenue.
The problem
Where the money goes
Marketing, sales, and operations run on separate tools and spreadsheets. That means duplicate entry and stale information everywhere. Inbound leads sit for hours or days before anyone follows up, and prospects go to a competitor first. Your staff spend real working time re-entering the same customer data across systems that don't talk to each other. And nobody can say, with a number, where a lead or opportunity was lost or why.
Adding more leads, more staff, or more locations doesn't fix this. It just runs the same leaks at a bigger scale.
“Why would I need a ‘chief' anything? I'm not a Fortune 500.”
Fair — and you don't need a full-time one. A fractional CDO gives you that seniority on the parts of the business that are actually leaking money, without the $250K–$400K/year executive salary.
The method
Every engagement runs through the same five areas.
The same ones Find My Leaks scores. That's the point: this isn't a custom project built from scratch each time — it's a repeatable method.
Sales
Every stage a deal moves through, mapped exactly, so the real bottleneck is visible instead of assumed.
Marketing
Where spend is going, what it's actually producing, and whether you can tell a good channel from a lucky one.
Operations
How work actually moves between people, and whether customers hear from you automatically or only when someone remembers.
Technology
Which tools talk to each other, which don't, and where your team is quietly re-entering the same information twice.
AI
Where AI can take real work off your plate right now, specific to your business, not a generic list.
Founder
Cam Harris — Fractional CDO
We've run the operations. Not just advised on them.
Ten years of hands-on work across agency ownership, marketing technology, sales-process optimization, automation, website implementation, lead generation, and AI-enabled workflows. The through-line: connecting marketing, sales, technology, automation, and AI into one working system instead of siloed point solutions. The focus is the gap most vendors ignore, the stretch between when a prospect first reaches out and when they become a paying, repeat customer.
Saved annually, same headcount
A national service company (anonymized)
Three overlapping CRMs consolidated into one · nine redundant SaaS contracts killed · estimate-to-invoice workflow rebuilt · 43% faster cycle time · no layoffs.
Different starting points, same underlying method.
Bloated spend & broken workflows
Overlapping tools, an agency invoice you can't tie to revenue, and the same customer data re-typed into three systems. You want a leaner, connected operation working from one source of truth.
AI done right, not bolted on
One tool got bought, nobody followed up, and it's still on the P&L. You want AI applied to a specific job — quote follow-up, intake, dispatch — that pays for itself in a quarter.
Ownership or leadership transition
New partner, new GM, founder stepping back. Operations were in someone's head. They can't be anymore — the business has to run without a single point of failure.
Preparing for sale or diligence
The numbers, SOPs, and org chart have to hold up under scrutiny. Clean books are a byproduct of a well-run business, not a project you scramble to fake.
The leak doesn't fix itself. Ninety days from now, either it's still running — or it's gone.
How we work together is built around your five pillars, not a menu to pick from cold.
The plan
Three steps. No mystery.
Find My Leaks
The free diagnostic, scored across the same five pillars.
Get a plain-English read
Your score, and exactly where the leaks are — no jargon, no dashboard to decode.
Fix it
The Recovery Blueprint ($199), a hands-on 90-day engagement, or an ongoing retainer.
Ready to see where you stand?
Run Find My Leaks and get a plain-English read on where the money and time are going — scored across all five pillars, no call required.
Or, if you'd rather just talk first
Prefer to just talk first? Book a free 30-minute call.
Tell us where the spend or the workflow feels like it's leaking. If we can help, we'll tell you how. If we can't, we'll tell you that too — usually with a referral to someone who can.
- → 30 minutes, on the phone or video.
- → No slides. No pitch deck.
- → One reply, one operator. Not a BDR.